Company holiday from 16.12. to 03.01. - No production and shipping during this time. Please also note that enquiries will only be answered to a limited extent.

Revocation Policy

You can revoke your contractual declaration within two weeks without giving reasons in text form (e.g. letter, fax, e-mail) or – if the goods are delivered to you before the deadline – by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery). The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period. The revocation is to be sent to:

Christoph Paulus
Friedhofstraße 9A
52393 Hürtgenwald
Germany

Phone: +49 (0)171 9627068
E-mail: info@cockpit-concept.de

Consequences of revocation

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived by us (e.g. interest) shall be surrendered. If you are unable to return the goods received in whole or in part, you may have to compensate us for the value. You do not have to pay compensation for the deterioration of an item. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the costs of the return shipment if the delivered goods correspond to those ordered. Otherwise the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

Special notes

The right of withdrawal does not apply to deliveries of goods that are manufactured according to customer specifications or are clearly tailored to personal needs. It also does not apply to data carriers if they have been unsealed by the consumer.

Your right of withdrawal expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal.